Rewards4RugbyLeague Privacy Policy

Personal data, or personal information as it is sometimes called, is data that relates to or is capable of identifying a living person. Member privacy is very important to us and we do all we can to protect it.

The purpose of this Privacy Policy is to let you know the type of information we may gather about you, how we may use it, whether we disclose it to anyone, and the choices you have regarding our use of the information. Words and phrases in this Privacy Policy have the same meaning as in the Rewards4RugbyLeague Member Account Agreement.

General Information

When you join Rewards4RugbyLeague, your personal data will be collected, processed, stored and used by us and other companies within our group to provide customer support, process payments and award Rewards4RugbyLeague points.  It may also be used for other purposes referred to in this Privacy Policy, the Rewards4RugbyLeague Member Account Agreement and any other agreements that Members may have with us.

The information we collect

Personal data: When you first sign-up for the Rewards4RugbyLeague Service, we ask for your name and email address and other personal information. In addition, we usually also capture your IP address. Other personal information about you is then optional to provide. If you’re using Rewards4RugbyLeague on your mobile device, you may also choose to provide us with location data.

Sensitive personal data: In some instances, we may also ask you for sensitive personal information, for instance when obtaining and comparing insurance quotations from a retailer. This personal data may include information on your racial or ethnic origin, physical or mental health or condition, allegations of criminality, criminal convictions, or sentences for convictions. It will be provided only with your explicit consent, including as to the retailer(s) with whom it will be shared (such as a provider of insurance quotations).
Financial Account Data: 'Financial Account Data' is a sub-class of Personal Data covering any credit and debit card numbers or bank details that you register with Rewards4RugbyLeague.

All of the restrictions referred to above in relation to personal data apply, but we also take special security measures for 'Financial Account Data' and do not transfer that data to any party except where we hold a contract with a party who has committed to our satisfaction to only use that data for processing in agreed procedures to facilitate the collection or redemption of Rewards4RugbyLeague points and subject to appropriate technical and organisational security measures. Technical measures include compliance with up to date encryption protocols in the transmission of data. Such parties include banks and other organisations who are established suppliers in the payment processing industry.

Rewards4RugbyLeague also collects information about how you use our website, mobile app and Points Reminder including information on your preferences, pages visited on our website, mobile app and Points Reminder and shopping conducted through Rewards4RugbyLeague. Rewards4RugbyLeague uses this information combined with your personal data to evaluate website, app and Points Reminder content, navigability and to deliver content and offers that are likely to be more relevant to you.

We will retain your personal data for as long as is permitted for legal, regulatory, taxation and fraud prevention purposes.

Cookies

Cookies: When your web browser accesses a specific website, app or Points Reminder such as ours, cookies (a type of small text file) may, depending on your browser settings, be automatically stored on your computer's hard drive.

Cookies are placed on the Rewards4RugbyLeague website, app and Points Reminder both by Rewards4RugbyLeague and by third parties authorised by Rewards4RugbyLeague to do so.

Cookies on the Rewards4RugbyLeague website, app and Points Reminder do the following:

1. Tell us the route (such as a web-search or an online advertisement, for example) by which you came to the Rewards4RugbyLeague website, app or Points Reminder.
2. Where you are a Member:
2.1 Track your transactions. When you make a purchase on a retailer's site it's cookies that give us the information to track and award your Rewards4RugbyLeague points. Specifically, it tells us which retailer's site you've clicked through to and when. If you've made a purchase the cookie tells us the time you made it and the Rewards4RugbyLeague points amount. In some cases, it may also record the product(s) (or type of product(s)) purchased and the value of the purchase.
2.2 Keep you logged in to your Account for a period of time.
2.3 Allow us to comply with your choices about the display of information in your Account.
2.4 Remember the options you select (such as favourite merchants).
2.5 Permit integration with social media sites (such as the ability to "like" Rewards4RugbyLeague on Facebook).
2.6 Provide you with recommended offers, based on your use of Rewards4RugbyLeague and the transactions you enter into through it.
3. Also, if you visit the Rewards4RugbyLeague website and do not establish an Account, a cookie-like technology allows you to be presented with advertising for Rewards4RugbyLeague on other sites that you visit - this advertising is intended to prompt you to return to the Rewards4RugbyLeague website to register as a Member.

We may include cookies on the Rewards4RugbyLeague website, app or Points Reminder that allow third party advertisers to present you with advertising on the Rewards4RugbyLeague website, app or Points Reminder based on interests inferred from your web browsing activity and your use of the Rewards4RugbyLeague Service. To understand more about the cookies placed by third party advertising providers, please visit www.youronlinechoices.eu

We believe that the cookies you encounter on the Rewards4RugbyLeague website, app or Points Reminder are either (i) necessary to perform the functions that Members wish to use the Rewards4RugbyLeague Service for, or (ii) are non-intrusive.

The Rewards4RugbyLeague website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics also uses cookies so that Rewards4RugbyLeague can analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Rewards4RugbyLeague and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you will be unable to collect Rewards4RugbyLeague points on online purchases if you do. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

To learn how to manage and remove cookies, please go to www.allaboutcookies.org/manage-cookies

Please note, however, that if you set your browser to reject cookies you may not be able to use certain aspects of Rewards4RugbyLeague - and will not be able to earn Rewards4RugbyLeague points.

Your sharing of information with retailers 

As a Member, you will from time to time make your personal data available to other businesses that work with us, including any retailer available on the Rewards4RugbyLeague website. This will happen each time you enter into a transaction with a retailer and will happen in other circumstances (such as when you use a price- or quote-comparison service).

Each retailer or other business to which you provide your personal data will have its own practices concerning users' privacy. Those retailers and businesses are independent of Rewards4RugbyLeague, so you should check their privacy terms to make sure you are happy with them.
The other limited instances where we may share your personal information include, for example, when we have your consent to do so. This includes sharing information with other services (like Facebook or Twitter) when you’ve chosen to link to your Rewards4RugbyLeague account to those services or publish your activity on Rewards4RugbyLeague to them.

You also may give us permission to access your information in other services. For example, you may link your Facebook or Twitter account to Rewards4RugbyLeague, which allows us to obtain information from those accounts (like your friends or contacts). The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.

Our sharing of information about you with others

We like to understand our Members’ interests as well as we can, in order to personalise the offers we make to them through the Rewards4RugbyLeague Service as much as possible. Therefore, we may provide personal data we hold about you as a Member (such as your name and email address) to one or more third party bureaux which will match that data against other information they hold about you - such as age, gender, demographic information, and known interests - and provide that information to us. We always request these third party bureaux to delete your personal data from their systems as soon as possible, and to keep data relating to you confidential.

We will use the information they provide to us to target more accurately the offers that are made to you through the Rewards4RugbyLeague Service.

We also put the information we gather about Members together in an aggregated and anonymous manner (so that your identity and personal data are not accessible) and (a) use it for internal management purposes, and (b) share it with current or prospective retailers, as it really helps in negotiating better Rewards4RugbyLeague points rates.

Your personal data may be disclosed if we, or an entity processing your data on our behalf, are compelled to do so by law, or receive a valid, legally-compliant request for its disclosure.

We may share your personal data with certain key partners of the Rewards4RugbyLeague programme, such as the RFL (through their OurLeague membership programme).  The personal information that we share will only relate to your account with us. The information that we share (via a secure network) enables the RFL to display your Rewards4RugbyLeague MemberID, points balance and points value within their OurLeague membership platform, on their website and on their mobile app. This is to ensure that you receive the best experience from your Rewards4RugbyLeague account, when using the RFL website and OurLeague membership platform.

Security

We're committed to protecting your personal information. All information that you provide to us is stored on secure servers and access to this database is restricted internally. While no computer system is completely secure, we believe the measures we use reduce the likelihood of security problems to a level appropriate to the type of data involved.

Access to your Account is password-protected for your privacy and security. While we do our best to protect your personal information you also must protect yourself. What does this mean?

- Keep your password or other access information secret.
- Ensure no-one else uses Rewards4RugbyLeague while your machine is "signed in" to the Rewards4RugbyLeague website, app or Points Reminder.
- Make sure you sign out from your Account when not using it.

The security of your personal data is extremely important to us. In relation to all your personal data we maintain a high level of security, in particular in relation to payment cards held. If you have any questions or comments about our policy, please contact us directly.

We operate a multi-tier security approach:

First. When you enter your card details on a computer this is transmitted to us encrypted within secure webpages using SSL, Data, and Password encryption technology. Our internet web servers are certified by Go Daddy, a public Certificate Authority. Pages are automatically expired to cover the instance of members registering cards from internet cafes.

Second. Your card numbers are only stored and processed in encrypted format and only the last 4 digits are visible (both to you and our customer services team). This means that if anyone does guess your email address/password combination they will not be able to see the full card number that you have registered.

Third. Data storage on our systems, and the communication between us and the financial and technology companies is in accordance with legislation and best practice within the payment card industry.

Fourth. We do not take the card expiry date or security code unless you are providing a card to us specifically to take a payment and in that case such information would never be stored. This means that ‘cardholder not present’ (e.g. internet) transactions cannot be carried out with the data that we hold for you. Of course we do not know your PIN for high street transactions either.

In order to assist us to maintain your security:

- Please select a password that is not a word in the dictionary or a name associated with you, your address or the name of your favourite racecourse e.g. include numeric digits somewhere in your password.
- Always access the Rewards4RugbyLeague webpages from the main Rewards4RugbyLeague website homepage or bookmark the Rewards4RugbyLeague homepage now.


Please be aware that we would never ask you in a cold call or in an unsolicited email to reveal your card number or to confirm numbers that you have previously registered. If you receive any such communication, please contact our customer services team on 0345 605 5220 or send a copy of it to hello@rewards4rugbyleague.com.

If at any stage you initiate a conversation with our customer services team about the cards registered to your account, we would only ever refer to a card number (or ask you to identify one) by reference to the last 4 digits of the card.

Editing your Account and mailing settings and how to unsubscribe

We like to keep in touch with our Members so after you have signed up to Rewards4RugbyLeague we'll send you information about products or services provided by us or our partners that we think will be of interest to you to enable you to earn Rewards4RugbyLeague points.

Of course we know lots of emails can be annoying so we try to keep ours to a minimum. Each communication gives you the opportunity to opt-out of receiving similar future communications. You can review, change or correct your identity and email address information by signing into your Account and going to ‘Personal Profile’. If you no longer wish to receive our marketing emails, you may click on a link named “Unsubscribe” which is embedded with every email sent by Rewards4RugbyLeague.

Please note there are some communications that are an integral part of the Rewards4RugbyLeague Service and cannot be opted-out of. These communications cover, amongst other things, changes to the Rewards4RugbyLeague Service and your actual or potential transactions with retailers. They can be brought to an end by de-registering your Account.

Access to information

The Data Protection Act 1998 gives you the right to access the personal data we hold about you.

In accordance with that Act, we reserve the right to charge a small fee if you ask us to provide you with this information. If you have questions about the handling or protection of your personal data, a written enquiry should be sent to us by email to hello@rewards4rugbyleague.com.

Changes to this privacy statement

This Privacy Policy is correct as of 04/12/2017. Any changes to it will be made in accordance with the Rewards4RugbyLeague Member Account Agreement.

Registered details

R4G Ltd (trading as Rewards4RugbyLeague) is a company registered in England and Wales, under company registration number 07347585 and having its registered address as Suite 5-6 Faraday Court, Centrum 100, Burton on Trent, Staffordshire, DE14 2WX. Registered under the Data Protection Act. Registration No. Z2953491.

If you have any further questions about this privacy policy, you can contact Rewards4RugbyLeague on the details below.
In writing: Customer Service Manager, Rewards4RugbyLeague, Suite 5-6 Faraday Court, Centrum 100, Burton on Trent, Staffordshire, DE14 2WX.
By email: hello@rewards4rugbyleague.com

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