Trainline initially tracks all purchases at 1% and on confirmation it will update to the correct rate

• If you purchase a ‘Season Ticket’
• If you make a ‘Hotel’ booking
• If you purchase using your business account
• If you apply an additional discount that reduces your overall purchase price, this may cause your points to be declined or reduced. e.g Voucher codes, student discount, staff discount
• If you pay for your purchase using gift card
• If you purchase a gift card & gift vouchers
• If your purchase is not fully completed online
• If your purchase is completed over the telephone
• If you participate in any other offer/ promotion that is not covered in the retailer Points rates

Please note your points will not be confirmed until 8-12 weeks after you have travelled.